At Lumanate 2023, Healthcare Leaders Shared Strategies for Patient Empowerment

Attendees at Luma’s annual event saw how their peers are partnering with patients — and how putting patients in control of their healthcare journey results in more engaged patients, better healthcare access, and higher revenue

SAN FRANCISCO, Sept. 27, 2023 /PRNewswire/ — At Lumanate 2023, the third annual Patient Success Conference hosted by Luma Health, hundreds of healthcare leaders from around the country learned from one another how to derive maximum success from their patient partnership strategies. Attendees heard a variety of approaches from their peers to partner with patients and enable more successful healthcare journeys.

“Today’s healthcare leaders must move beyond the concepts of patient engagement and the digital front door, and truly understand their patients’ needs in to create success within the healthcare ecosystem,” said Tarun Kapoor, MD, MBA, senior vice president and chief digital transformation officer at Virtua Health, and Lumanate 2023’s customer keynote speaker. “Empowering all the participants in a patient’s healthcare journey, including clinicians and healthcare staff, creates both immediate success and a foundation for even better health outcomes over time – as we’ve seen directly at Virtua Health.”

Building on the success of last year’s event, Lumanate 2023 drew a record number of attendees from leading healthcare organizations around the country. More than 500 registrants joined a variety of sessions and breakouts showcasing a “patients as partners” approach.

“At this year’s Lumanate 2023, we shared peer-to-peer how to build omni-channel patient experiences that empower patients and help our systems stay competitive, despite growing challenges,” said Nicholas Mah, interim senior director of access and innovation at UW Medicine, and Lumanate featured speaker. “These insights will help drive even more patient-provider partnership as we look ahead to 2024.”

Watch the event online here, which features:

Keynotes from Tarun Kapoor of Virtua Health and Joe Shonkwiler of the Advanced Research Projects Agency for Health (ARPA-H)
Best practices for implementing technology to help patients and providers partner together
Peer-led sessions for integrated delivery networks, regional health systems, specialty practices, FQHCs, and primary care providers – all focused on maintaining a competitive edge in a crowded healthcare market
Breakouts focused on unique challenges, opportunities, and workflows for organizations using Epic, Cerner, MEDITECH, or eClinicalWorks
A preview of upcoming platform enhancements and features from Luma’s product team

Where to learn more about Luma

Watch the on-demand Lumanate 2023 sessions
Connect with Luma at HLTH 2023

About Luma

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients. Additional information about the company is available at the Luma website, the Luma blog, LinkedIn, Facebook, and Twitter.